Crypto Policy
This policy governs the use of virtual assets and cryptocurrencies on the Platform.
This Cryptocurrency Policy (the "Policy") governs the use of virtual assets and cryptocurrencies on the website and related services (the "Platform") operated by Disruot Entertainment Limited N.V (the "Operator", "we", "us", or "our").
The Operator is licensed and regulated by the Curaçao Gaming Control Board ("GCB") in accordance with the National Ordinance for Games of Chance (Landsverordening voor de Kansspelen, P.B. 2023, no. 23) and applicable regulatory standards effective from 2023 onward.
This Policy is issued in line with the GCB’s requirements on payment methods, anti-money laundering (AML), counter-terrorist financing (CTF), and the use of virtual assets by licensed operators.
By using cryptocurrencies on the Platform, you confirm that you have read, understood, and agreed to this Policy together with our Terms and Conditions, Privacy Policy, AML & CTF Policy, and Responsible Gaming Policy.
1. Regulatory Basis and Scope
This Policy is established pursuant to:
- The National Ordinance for Games of Chance (2023)
- GCB Regulatory Framework and Licence Conditions (2023–2024)
- Applicable AML/CTF legislation and international standards, including FATF Recommendations where relevant
It applies to all players who use or intend to use cryptocurrencies or other virtual assets on the Platform.
2. Definition of Virtual Assets
For the purposes of this Policy, "cryptocurrency" or "virtual asset" refers to a digital representation of value that can be digitally traded or transferred and used for payment purposes, but does not include fiat currency or electronic money as defined under applicable law.
3. Accepted Cryptocurrencies and Networks
We may permit the use of specific cryptocurrencies approved internally in accordance with our risk assessment obligations under GCB regulations, including but not limited to:
- Bitcoin (BTC)
- Ethereum (ETH)
- Tether (USDT)
- USD Coin (USDC)
Only the cryptocurrencies and blockchain networks explicitly displayed in the cashier interface are supported. Deposits or withdrawals made using unsupported assets or networks will not be credited and may be irretrievable.
We reserve the right to add, suspend, or remove any cryptocurrency at any time to comply with regulatory, technical, or risk-related requirements.
4. Cryptocurrency Deposits
4.1 General Rules
- Deposits must be made from a wallet controlled by the registered account holder.
- Each deposit address is generated for compliance and transaction monitoring purposes and may be subject to expiry.
4.2 Blockchain Confirmations
- Deposits are credited only after the minimum number of confirmations required by the relevant blockchain network is reached.
- Confirmation requirements are determined based on security and risk considerations and may vary per asset.
4.3 Limits
Minimum and maximum deposit limits apply and are displayed in the cashier. Deposits below the minimum threshold may not be credited.
5. Cryptocurrency Withdrawals
5.1 Verification and Compliance
In accordance with GCB licence conditions:
- Players must successfully complete identity verification (KYC) prior to making a withdrawal.
- Enhanced due diligence may be applied based on transaction size, risk profile, or blockchain analysis results.
5.2 Destination Wallets
- Withdrawals must be sent to a wallet owned or controlled by the player.
- Withdrawals to third-party wallets, custodial services, mixers, tumblers, privacy wallets, or high-risk addresses may be refused.
5.3 Processing
Withdrawal requests are subject to internal review and approval. Once a transaction is broadcast to the blockchain, processing times are outside the Operator’s control.
6. Transaction Monitoring and AML/CTF Controls
We apply a risk-based approach to cryptocurrency transactions as required by the Curaçao GCB, including:
- Ongoing transaction monitoring
- Blockchain analytics and wallet screening
- Source-of-funds and source-of-wealth checks where applicable
We reserve the right to suspend accounts, delay transactions, or withhold funds where there is suspicion of money laundering, terrorist financing, fraud, or other unlawful activity, or where required by law or the GCB.
7. Fees and Network Costs
- Blockchain network fees (miner or validator fees) apply to cryptocurrency transactions.
- Fees are variable and depend on network conditions.
- Any additional processing fees will be disclosed prior to confirmation.
8. Exchange Rates and Volatility Risk
- Cryptocurrencies are subject to significant price volatility.
- Fiat-equivalent values displayed on the Platform are indicative and based on prevailing exchange rates at the time of the transaction.
- The Operator bears no responsibility for losses arising from exchange rate fluctuations.
9. Irreversibility of Transactions
Cryptocurrency transactions are irreversible once confirmed on the blockchain. The Operator cannot reverse, cancel, or recover funds sent to incorrect addresses or via unsupported networks.
10. Prohibited Use
The following activities are prohibited under this Policy and GCB regulations:
- Use of funds derived from illegal activities
- Use of anonymization services, mixers, or tumblers
- Attempts to bypass KYC, AML, or transaction monitoring controls
- Use of the Platform in violation of sanctions laws or GCB licence conditions
11. Forks, Airdrops, and Network Events
Blockchain networks may experience forks, upgrades, or disruptions. The Operator does not guarantee support for forked assets or airdrops and makes no representations regarding their availability or value.
12. Custody and Security
Cryptocurrency assets are managed using secure wallet infrastructures, including hot and cold storage solutions, in line with industry standards. Despite reasonable security measures, virtual assets involve inherent technological risks.
13. Responsible Gaming
The use of cryptocurrencies does not exempt players from responsible gaming obligations. All responsible gaming tools, limits, and protections apply equally to cryptocurrency-based play.
14. Limitation of Liability
To the fullest extent permitted by law and GCB regulations, the Operator is not liable for losses resulting from:
- Blockchain network failures or delays
- Incorrect wallet details provided by the player
- Third-party wallet or infrastructure failures
15. Amendments
This Policy may be updated to reflect changes in GCB regulations, licence conditions, or operational requirements. Updates take effect upon publication on the Platform.
16. Contact
For questions relating to this Cryptocurrency Policy or regulatory compliance, please contact our support team via the Platform.