VIP Store —Exchange Loyalty Points

What points are actually worth

Loyalty points accumulate whether you pay attention to them or not, and a lot of players never spend them. The VIP Store is where they stop being a number on a profile page and become something you can use: bonus money, free spins or real cash, chosen by you rather than handed out.

You must be 18 or over. Points are earned on real-money wagers only, so a stretch spent clearing a bonus will not move the balance.

Three things to exchange for

Real cash is the only option with no conditions attached at all. It lands in your withdrawable balance, carries no wagering and no clock, and is the right choice for anyone who is not certain they will play soon.

Bonus money converts at a better headline rate and comes with the usual wagering attached, so it is worth more only if you were going to play anyway.

Free spins are the most specific of the three, tied to particular games. What they win normally lands as bonus funds rather than real ones, so the bonus conditions apply to the winnings even though the spins themselves cost you nothing.

Your tier changes the exchange rate

The rate points convert at is not fixed. It improves as you climb the nine tiers of the VIP Club, and it does not improve evenly: the step at Gold is much larger than the ones below it, and the minimum block of points you can exchange at once falls there as well.

The practical consequence is that holding points until Gold is worth considerably more than spending them at the bottom of the ladder, if you are climbing anyway. If you are not, spending them is better than letting them sit.

How the exchange works

Points are exchanged in blocks rather than one at a time, and the store shows the current rate and the minimum block before you confirm anything. Nothing is deducted until you accept, so it is safe to look at what your balance is worth without committing to it.

An exchange is not reversible once made, which is the only genuinely irreversible decision in the store. Choosing bonus money over cash because the number is larger, and then not playing enough to clear it, is the mistake worth avoiding.

Where the points come from

Every real-money wager anywhere on the site earns them, on slots and at live tables alike, with no opt-in. Points keep accruing while you take promotions, spin Fortune Wheels and enter tournaments, none of which cost you loyalty progress.

Because it runs automatically and carries no wagering of its own, the store is the most straightforwardly valuable thing on the site and the one most players forget to use.